FAQ's

Will my ceiling be damaged?

From time to time cracks can happen and screws within plaster boards can come loose.

Can I have a skip on the road instead of my driveway?

Yes absolutely, you can have it on your road however costs an extra £44 for a permit. Please note that there are some restricted areas which may charge £14 per day to have the skip on the road.

Will the skip damage my driveway?

It shouldn’t do but if you’re worried the day before the skip is due you can leave out wood or something protective over the area it’s going to be. If its left on a garden/grass area sometimes the waste team can’t collect instantly so if its left over a long period of time this could damage your grass so please take this into account when choosing where you wish to put the skip.

Will my attic get dirty when you strip the roof?

Short answer is yes, however we will try to be as tidy as possible but unfortunately there will some mess that gets through. We do advise removing anything of any value or sentimental to the customer before hand just to be on the safe side. We also put viscrine down to help prevent any bad mess. Please be aware that we will not be liable if we do damage anything left in the loft area as accidents can happen and do happen – no one is perfect; you have been told to remove anything worth value.

What insulation am I meant to have?

To comply with building regulations, on sloping ceiling areas we will install hardback insulation. Depending on the rafter size will depend on what thickness of insulation is needed as there will have to be an air gap to allow the roof to breath. On flat ceiling areas it is usually 300mm of roll out insulation. We will only insulate areas inaccessible to the customer if requested to do so at an extra charge.

Is it loud when you’re working and make a lot of mess?

During the stripping process it can be loud but we always try to keep things to a minimum. Sometimes there can be some mess but once the job is completed we tidy up the best we can.

How does a re-roof work with going through building control?

Very easy you contact the council put an application in for a re-roof they will send you a form out and will come inspect the work, once completed you will get a certificate from them. Let us know as we can contact them at the correct stages of the job to inspect the insulation, ventilation etc.

Does DD Roofing provide flat roof installation services in North Wales?  

Yes, DD Roofing provides professional flat roof installation services in the North Wales area. 

What are the benefits of choosing DD Roofing for slate roof installation?  

Choosing DD Roofing for slate roof installation ensures exceptional craftsmanship, durability, and an aesthetically pleasing appearance for your property. 

Can DD Roofing repair tile roofs in the North Wales area?  

Yes, DD Roofing offers tile roof repair services in North Wales, catering to various tile roofing needs. 

How experienced is DD Roofing in roofing lead work?  

DD Roofing has extensive experience in roofing lead work, ensuring expert installation, repair, and replacement services. 

Does DD Roofing provide gutter, fascia, and soffit services in North Wales?  

Yes, DD Roofing offers comprehensive gutter, fascia, and soffit services in the North Wales area. 

Can DD Roofing handle timberwork requirements for roofing projects?  

Yes, DD Roofing has the expertise to handle timberwork needs, including repair and replacement of timber elements in roofing projects. 

Does DD Roofing offer installation services for Velux windows in North Wales?  

Yes, DD Roofing provides professional installation services for Velux windows in the North Wales region. 

What types of chimney work can DD Roofing undertake?  

DD Roofing can perform various chimney work, including repairs, repointing, chimney cap installation, flashing repair, and addressing chimney leaks. 

Is DD Roofing licensed and insured in North Wales?  

Yes, DD Roofing is fully licensed and insured to operate in North Wales, ensuring compliance and customer protection. 

How long does it typically take for DD Roofing to install a flat roof?  

The duration of a flat roof installation by DD Roofing depends on factors such as the size and complexity of the project. A detailed timeline will be provided during the consultation process. 

Can DD Roofing recommend the best slate options for my roofing project? 

Yes, DD Roofing can provide expert advice and recommendations on selecting the most suitable slate options for your roofing project. 

Does DD Roofing offer tile roof maintenance services?  

Yes, DD Roofing provides tile roof maintenance services, ensuring the longevity and optimal performance of your tile roof. 

How can I request a quote from DD Roofing for roofing lead work?  

You can request a quote from DD Roofing for roofing lead work by contacting their team directly via phone or email or by filling out the contact form on their website. 

Can DD Roofing replace damaged gutters, fascias, and soffits?  

Yes, DD Roofing offers professional replacement services for damaged gutters, fascias, and soffits, improving the functionality and appearance of your roofline. 

What is the warranty period for the flat roof installation by DD Roofing?  

The warranty period for the flat roof installation by DD Roofing may vary depending on the specific project and materials used. It is best to discuss the warranty details with DD Roofing during the consultation. 

Can DD Roofing provide references for their slate roof installations?  

Yes, DD Roofing can provide references from satisfied customers who have had slate roof installations completed by their team. 

What types of tile roofs does DD Roofing specialize in?  

DD Roofing specializes in various tile roofs, including clay tile, concrete tile, and ceramic tile roofs. 

Does DD Roofing offer gutter cleaning services in North Wales?  

Yes, DD Roofing provides professional gutter cleaning services to ensure the proper functioning of your gutters in North Wales. 

Can DD Roofing repair timber elements damaged by rot?  

Yes, DD Roofing has the expertise to repair timber elements damaged by rot, ensuring the structural integrity of your roof. 

How can I schedule an appointment with DD Roofing for Velux window installation?  

To schedule an appointment with DD Roofing for Velux window installation, you can contact their team directly via phone or email, or use the contact form on their website. 

Does DD Roofing offer chimney sweeping services in North Wales?  

DD Roofing specializes in chimney repairs and maintenance but does not typically offer chimney sweeping services. 

Can DD Roofing provide a free estimate for flat roof installation?  

Yes, DD Roofing offers free estimates for flat roof installations. You can request a quote by contacting their team and providing the necessary details. 

Are the roofing contractors at DD Roofing trained and certified?  

Yes, the roofing contractors at DD Roofing are trained and certified professionals with the skills and knowledge required for quality roofing installations and repairs. 

Does DD Roofing provide emergency chimney repair services?  

Yes, DD Roofing offers emergency chimney repair services to address urgent chimney issues promptly and efficiently. 

Can DD Roofing install roof insulation during a flat roof installation?  

Yes, DD Roofing can install roof insulation as part of a flat roof installation to improve energy efficiency and thermal performance. 

Does DD Roofing offer roof maintenance packages in North Wales?  

Yes, DD Roofing offers roof maintenance packages customized to meet the specific needs of customers in North Wales. 

Can DD Roofing provide a warranty for their slate roof installations?  

Yes, DD Roofing provides warranties on their slate roof installations, ensuring customer satisfaction and peace of mind. 

What materials does DD Roofing use for roofing lead work?  

DD Roofing uses high-quality roofing lead materials that meet industry standards for durability and performance in roofing lead work. 

Does DD Roofing offer timberwork restoration services for historic properties?  

Yes, DD Roofing has experience in timberwork restoration for historic properties, ensuring the preservation of their unique architectural features. 

Can DD Roofing replace single damaged tiles on my tile roof?  

Yes, DD Roofing can replace single damaged tiles on your tile roof to restore its functionality and aesthetics. 

What safety measures does DD Roofing follow during roofing projects?  

DD Roofing adheres to strict safety protocols and regulations during all roofing projects to ensure the safety of their team and customers. 

Does DD Roofing provide guarantees on their gutter installations?  

Yes, DD Roofing provides guarantees on their gutter installations, ensuring the quality and proper functioning of the gutter system. 

Can DD Roofing install Velux windows in different roof types?  

Yes, DD Roofing has expertise in installing Velux windows in various roof types, including flat roofs, slate roofs, and tile roofs. 

How can I contact DD Roofing for emergency chimney repairs?  

For emergency chimney repairs, you can contact DD Roofing’s emergency hotline or their regular contact number during business hours. 

Does DD Roofing offer financing options for roofing projects?  

Yes, DD Roofing may offer financing options or provide guidance on available financing solutions for roofing projects. It’s best to inquire with their team for specific details. 

What certifications does DD Roofing hold in the roofing industry?  

DD Roofing holds relevant certifications and qualifications in the roofing industry, demonstrating their commitment to quality workmanship and professional standards. 

Can DD Roofing install additional ventilation systems in my flat roof?  

Yes, DD Roofing can install additional ventilation systems in your flat roof to improve airflow and reduce condensation issues. 

Does DD Roofing provide repair services for damaged fascia and soffit boards?  

Yes, DD Roofing offers repair services for damaged fascia and soffit boards, ensuring the overall integrity and appearance of your roofline. 

How long has DD Roofing been serving customers in North Wales?  

DD Roofing has been serving customers in North Wales for [insert number of years], establishing a strong reputation for quality roofing services. 

Can DD Roofing assist with insurance claims for roofing repairs or replacements?  

Yes, DD Roofing can assist customers with insurance claims by providing necessary documentation and working with insurance adjusters to ensure a smooth process. 

Does DD Roofing provide a maintenance plan after roof installation?  

Yes, DD Roofing can provide a tailored maintenance plan after roof installation, helping customers maintain the longevity and performance of their roofs. 

Can DD Roofing replace damaged timber elements in my roof structure?  

Yes, DD Roofing can replace damaged timber elements in your roof structure, ensuring the stability and safety of your roof. 

What types of Velux windows does DD Roofing offer for installation?  

DD Roofing offers a variety of Velux window options, including fixed skylights, venting skylights, sun tunnels, and more. 

Does DD Roofing provide free consultations for roofing projects?  

Yes, DD Roofing offers free consultations to discuss your roofing project, assess the requirements, and provide professional recommendations. 

Can DD Roofing repair cracked or deteriorated chimney mortar joints?  

Yes, DD Roofing can repair cracked or deteriorated chimney mortar joints through repointing, ensuring the structural integrity of the chimney. 

How can I check the status of my roofing project with DD Roofing?

You can check the status of your roofing project by contacting DD Roofing directly and speaking with their project management team.

Does DD Roofing offer eco-friendly roofing solutions?

Yes, DD Roofing provides eco-friendly roofing solutions, including options for energy-efficient materials and sustainable roofing practices.

Can DD Roofing perform a roof inspection before providing a quote?

Yes, DD Roofing can perform a thorough roof inspection to assess the condition and requirements before providing an accurate quote for the project.

What steps does DD Roofing take to ensure customer satisfaction?

DD Roofing prioritizes customer satisfaction by delivering high-quality workmanship, maintaining clear communication, and addressing any concerns promptly and professionally.

Does DD Roofing offer maintenance services for roofing leadwork?

Yes, DD Roofing offers maintenance services for roofing leadwork, ensuring the longevity and performance of the lead components.

Can DD Roofing install gutter guards to prevent debris buildup?

Yes, DD Roofing can install gutter guards, a protective system that helps prevent debris buildup and ensures smooth water flow in the gutters.

What measures does DD Roofing take to ensure proper cleanup after a roofing project?

DD Roofing takes measures to ensure proper cleanup after a roofing project, including disposing of waste materials and leaving the work area clean and tidy.

Does DD Roofing offer emergency repair services for flat roofs?

Yes, DD Roofing provides emergency repair services for flat roofs to address urgent issues and minimize potential damage.

Can DD Roofing assist with obtaining planning permission for roofing projects?

DD Roofing can provide guidance on obtaining planning permission for roofing projects and may assist in the process depending on the specific requirements.

What factors can affect the cost of a slate roof installation by DD Roofing?

Factors that can affect the cost of a slate roof installation include roof size, slope, complexity, choice of slate materials, and any additional customization requirements.

Does DD Roofing provide gutter replacement services in addition to repairs?

Yes, DD Roofing offers both gutter replacement and repair services, catering to various gutter system needs.

Can DD Roofing assist with roof insulation upgrades?

Yes, DD Roofing can assist with roof insulation upgrades, helping improve energy efficiency and reduce heat loss in your property.

What certifications or warranties do the Velux windows installed by DD Roofing carry?

The Velux windows installed by DD Roofing may come with manufacturer warranties, and DD Roofing can provide relevant certification or documentation upon completion of the installation.

Does DD Roofing offer chimney removal services?

Yes, DD Roofing can provide chimney removal services, adhering to proper procedures and ensuring the structural integrity of the property is maintained.

Can DD Roofing repair leaks in flat roofs?

Yes, DD Roofing has expertise in identifying and repairing leaks in flat roofs, utilizing appropriate techniques and materials to ensure a watertight seal.

Does DD Roofing offer eco-roof options such as green roofs or solar panel integration?

While DD Roofing may not specialize in green roofs or solar panel integration, they can provide guidance on these options and collaborate with specialists if needed.

Can DD Roofing replace only a portion of a damaged slate roof?

Yes, DD Roofing can replace only the portion of a damaged slate roof, ensuring a seamless blend with the existing roof and maintaining its overall integrity.

What safety measures does DD Roofing follow during chimney work?

DD Roofing follows strict safety measures during chimney work, including the use of safety equipment, proper scaffolding, and adherence to relevant health and safety guidelines.

Does DD Roofing offer roof maintenance services?

Yes, DD Roofing provides roof maintenance services to ensure the ongoing care and longevity of your roof. Regular inspections, cleaning, and minor repairs are part of their comprehensive maintenance packages.

Can DD Roofing install roof skylights in different sizes and styles?

Yes, DD Roofing can install roof skylights in various sizes and styles, including fixed skylights, venting skylights, tubular skylights, and custom-designed options.

Does DD Roofing provide gutter repair services for damaged gutters?

Yes, DD Roofing offers gutter repair services to address issues such as leaks, sagging, or damaged sections, restoring the functionality of your gutter system.

Can DD Roofing assist with the removal of old fascias and soffits?

Yes, DD Roofing can assist with the removal of old fascias and soffits as part of their replacement or repair services, ensuring a seamless installation of new components.

Does DD Roofing offer chimney rebuild services?

Yes, DD Roofing provides chimney rebuild services for cases where the chimney structure has significantly deteriorated or requires a complete reconstruction.

Can DD Roofing install skylights in tiled roofs?

Yes, DD Roofing has expertise in installing skylights in tiled roofs, ensuring proper integration and waterproofing to maintain the integrity of the roof.

What is the typical lifespan of a flat roof installed by DD Roofing?

The lifespan of a flat roof installed by DD Roofing depends on factors such as the type of materials used, maintenance, and environmental conditions. Typically, flat roofs can last anywhere from 10 to 30 years or more.

Does DD Roofing provide roofing services for commercial properties?

Yes, DD Roofing offers roofing services for both residential and commercial properties, catering to the specific needs and requirements of each project.

Can DD Roofing repair damaged Velux windows?

Yes, DD Roofing can repair damaged Velux windows, including replacing cracked glass, repairing faulty mechanisms, or addressing any other issues affecting their functionality.

Does DD Roofing provide gutter installation services for new construction projects?

Yes, DD Roofing offers gutter installation services for new construction projects, ensuring proper drainage solutions for the building from the outset.

Can DD Roofing replace rotten or decayed timberwork in roof structures?

Yes, DD Roofing can replace rotten or decayed timberwork in roof structures, ensuring structural stability and preventing further damage to the roof.

What type of materials does DD Roofing use for gutter, fascia, and soffit installations?

DD Roofing uses high-quality materials such as uPVC, aluminum, or timber, depending on the specific requirements and preferences of the customer.

Does DD Roofing provide emergency roof tarping services?

Yes, DD Roofing offers emergency roof tarping services to provide temporary protection in case of severe roof damage or leaks until permanent repairs can be made.

Can DD Roofing install lead valleys to prevent water penetration in tiled roofs?

Yes, DD Roofing can install lead valleys as an effective solution to prevent water penetration and ensure proper water drainage in tiled roofs.

Does DD Roofing offer roof cleaning services to remove moss or algae growth?

Yes, DD Roofing provides roof cleaning services to remove moss, algae, or other organic growth that can compromise the integrity of the roof and affect its aesthetics.

Can DD Roofing assist with obtaining building permits for roofing projects?

While obtaining building permits is typically the responsibility of the property owner, DD Roofing can provide guidance and necessary documentation to support the permit application process.

Does DD Roofing offer roof repair services for storm or hail damage?

Yes, DD Roofing offers roof repair services for storm or hail damage, working with insurance companies if necessary to restore the roof to its pre-damaged condition.

Can DD Roofing install rainwater harvesting systems?

Yes, DD Roofing can install rainwater harvesting systems that allow you to collect and reuse rainwater, promoting sustainable practices and reducing water consumption.

Does DD Roofing provide roof reinforcement services for increased load-bearing capacity?

Yes, DD Roofing can provide roof reinforcement services to enhance the load-bearing capacity of the roof, ensuring it can withstand additional weight or support new installations such as solar panels.

Can DD Roofing repair or replace damaged lead flashing?

Yes, DD Roofing can repair or replace damaged lead flashing, which is essential for waterproofing roof penetrations such as chimneys, vents, or skylights.

Does DD Roofing offer roof insulation options for conservatories or extensions?

Yes, DD Roofing can provide roof insulation options specifically tailored for conservatories or extensions, helping maintain comfortable temperatures and energy efficiency.

Can DD Roofing install bird deterrent systems on roofs?

Yes, DD Roofing can install bird deterrent systems such as spikes, nets, or wires to prevent birds from nesting or causing damage on rooftops.

Does DD Roofing provide roof leak detection services?

Yes, DD Roofing offers roof leak detection services using advanced techniques and tools to identify the source of leaks and provide targeted repairs.

Can DD Roofing replace damaged or missing roof tiles on tiled roofs?

Yes, DD Roofing can replace damaged or missing roof tiles on tiled roofs, ensuring a consistent appearance and preventing further water ingress.

Does DD Roofing offer roof maintenance services for holiday homes or vacation properties?

Yes, DD Roofing provides roof maintenance services for holiday homes or vacation properties, ensuring the roofs remain in good condition even during periods of vacancy.

Can DD Roofing install roof-mounted ventilation systems for better airflow?

Yes, DD Roofing can install roof-mounted ventilation systems, including ridge vents, turbine vents, or powered vents, to improve airflow and regulate temperature in the attic space.

What is the process for scheduling a roof inspection with DD Roofing?

To schedule a roof inspection with DD Roofing, you can contact their team and provide necessary details such as your address, type of roofing, and any specific concerns or requirements you may have.

Does DD Roofing offer roof repair or replacement services for listed buildings?

Yes, DD Roofing has experience in working with listed buildings and can provide roof repair or replacement services while adhering to the necessary regulations and preserving the building’s historic integrity.

Can DD Roofing install roof coatings for added protection and longevity?

Yes, DD Roofing can apply roof coatings such as reflective coatings or waterproofing sealants to extend the lifespan of the roof and enhance its performance.

Does DD Roofing provide roof maintenance services for industrial or commercial properties?

Yes, DD Roofing offers roof maintenance services for industrial and commercial properties, tailored to the specific requirements and challenges of these types of roofs.

Can DD Roofing repair or replace damaged guttering brackets and hangers?

Yes, DD Roofing can repair or replace damaged guttering brackets and hangers to ensure the stability and proper functioning of the gutter system.

Does DD Roofing offer roof cleaning and maintenance contracts for property managers?

Yes, DD Roofing provides roof cleaning and maintenance contracts for property managers, offering regular inspections, cleaning, and necessary repairs to ensure the roofs under their management are well-maintained.

Can DD Roofing install roof access hatches or roof windows for easy access and natural light?

Yes, DD Roofing can install roof access hatches or roof windows, providing convenient access to the roof and allowing natural light to enter the space below.

Does DD Roofing offer guarantees or warranties on their roofing services?

Yes, DD Roofing provides guarantees or warranties on their roofing services, which may vary depending on the type of service or materials used. It’s best to inquire with their team for specific warranty details.

Can DD Roofing install roof-mounted solar panels?

While DD Roofing may not specialize in solar panel installation, they can collaborate with trusted solar specialists and provide guidance on integrating solar panels with the roof.

What are the payment options available when working with DD Roofing?

DD Roofing accepts various payment options, including cash, checks, and bank transfers. They may also offer financing options or discuss alternative payment arrangements on a case-by-case basis.